Our Community Welfare Volunteers play a vital role in helping us create safe, supportive environments at events.
This is a non-clinical role focused on wellbeing, reassurance, and supporting vulnerable individuals. You will provide a visible, approachable presence at events, helping people who may feel unwell, distressed, or unsafe, and ensuring they get the right support when they need it.
You will work alongside our clinical teams, but as a separate welfare function, focusing on early support, engagement, and escalation rather than medical care.
No previous experience is required. We will provide full training in safeguarding, vulnerability awareness, and conflict management to help you feel confident in your role.
Key information
- Start Date: 24th April 2026
- Volunteer: Weekly, Fortnightly, Monthly
- Availability: Saturday Evening, Sunday AM
- Tasks: You don’t have to take part in all these activities; they are simply examples of the types of tasks you can get involved in as part of the Community Medics team.
Welfare Support
Provide a calm, friendly, and reassuring presence to members of the public
Carry out welfare check-ins with individuals who may be vulnerable, distressed, or intoxicated
Support individuals to feel safe, including helping them contact friends, arrange transport, or get home safely
Stay with individuals where appropriate until further support arrives
Vulnerability & Safeguarding Awareness
Recognise signs of vulnerability, distress, or risk
Support lost or separated individuals, including children where appropriate
Escalate safeguarding concerns to the event lead or appropriate services
Escalation and Support
Promptly escalate any medical concerns to the clinical team
Contact emergency services (999) when required
Work closely with event staff, security, and other partners to ensure individuals receive the right support
Event and Operational Support
Support the set-up and running of welfare areas or safe spaces
Assist with general event operations where needed
Contribute to a safe and welcoming environment for the public - Training: Full training in safeguarding, vulnerability awareness, and conflict management
Ongoing development opportunities and support
Uniform and access to necessary resources
Support from experienced team members at every event
Reimbursement of out-of-pocket expenses - Requirements: Willing to travel by public transport or find own way to volunteering location
- Interests: Community, Emergency services, Health and wellbeing, Public events, Social Welfare
- Activities: Care work, Outdoors, Providing advice
- DBS Check: Yes
- Are Volunteer Expenses Reimbursed?: Yes
Welfare Support
Provide a calm, friendly, and reassuring presence to members of the public
Carry out welfare check-ins with individuals who may be vulnerable, distressed, or intoxicated
Support individuals to feel safe, including helping them contact friends, arrange transport, or get home safely
Stay with individuals where appropriate until further support arrives
Vulnerability & Safeguarding Awareness
Recognise signs of vulnerability, distress, or risk
Support lost or separated individuals, including children where appropriate
Escalate safeguarding concerns to the event lead or appropriate services
Escalation and Support
Promptly escalate any medical concerns to the clinical team
Contact emergency services (999) when required
Work closely with event staff, security, and other partners to ensure individuals receive the right support
Event and Operational Support
Support the set-up and running of welfare areas or safe spaces
Assist with general event operations where needed
Contribute to a safe and welcoming environment for the public
Ongoing development opportunities and support
Uniform and access to necessary resources
Support from experienced team members at every event
Reimbursement of out-of-pocket expenses