To assist library users with the use of ICT and improve their digital skills. TechKnow Buddies provide one-to-one basic digital support at one or more Tameside Library locations. There's no need to be an IT expert, commitment to helping people learn the basics of getting online and supporting them to make progress is key to becoming a TechKnow Buddy.
Key information
- Volunteer: Weekly, Fortnightly
- Availability: Monday AM, Monday PM, Tuesday AM, Tuesday PM, Wednesday AM, Wednesday PM, Thursday AM, Thursday PM, Friday AM, Friday PM
- Tasks: • Help library users to learn new digital skills and gain confidence. For example using email, internet and popular apps; staying safe online, making video calls and using social media to stay in touch with friends and family.
• Be aware of training opportunities in Tameside and provide an appropriate signposting service to customers.
• Maintain contact with the Senior Information Assistant.
• Carry out good practice on safeguarding, acceptable ICT use and equal opportunities. - Training: • Initial training required for the role will be given.
• Further training to develop digital skills will be encouraged.
• Related training may be available. - Interests: Community, IT, Libraries
- Activities: IT
- DBS Check: Yes
• Be aware of training opportunities in Tameside and provide an appropriate signposting service to customers.
• Maintain contact with the Senior Information Assistant.
• Carry out good practice on safeguarding, acceptable ICT use and equal opportunities.
• Further training to develop digital skills will be encouraged.
• Related training may be available.