Incoming and Outgoing CHAT line

n-compass operates across the North West of England to make a positive difference and enhance life opportunities for adults and young people disadvantaged by disability, physical/mental illness, age or social exclusion through providing advocacy, carers, health & wellbeing, and young people's services. Volunteer from home. Provide a listening ear and emotional support to Carers.
Duration: Ongoing
When can volunteers volunteer? Weekly
Availability:

This grid shows when you can volunteer for this organisation. E.G Monday morning.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Morning
Afternoon
Evening
Tasks the volunteer will be required to do:

• Calls a Carer allocated to you at an agreed time each week for our Outgoing CHAT line.
• Receive calls from Carers during an allocated hour each week for our Incoming CHAT line.
• Offer emotional and/or peer support to Carers
• Work within the organisation’s policy on confidentiality and safeguarding

Skill and Qualifications Required:

Willingness to listen to Carers in a non-judgemental way and provide emotional support.
Experience as an unpaid carer is desirable but not essential.
Flexible, from 30 minutes a week for Outgoing and an hour a week for Incoming.

Areas of Interest: Disability, Health and wellbeing, Mental Health, Older people, Social Welfare
Opportunity suitable for: Employee Volunteers, From your office, Home, Older people, People seeking work, People with a visual impairment, People with restricted mobility, Short term commitment, University students
What activities will the volunteer do? Befriending, Care work, Support Work
Skills gained in this role: Listening, Talking to others
Home based opportunity? Yes
DBS Check Required: Yes
Opportunity Accessibility: Clearly marked accessible parking spaces, Step free access clearly signposted into the building, Automatic opening doors, Lift to other floors / step free access throughout the building, Accessible toilets

About the host organisation

Hosted by: Carers Hub - Rochdale
Organisation Profile: The Carers’ Hub Rochdale provides a single point of access for all Carers including both young and adult Carers in the borough. The Hub exists to ensure that Carers of all ages have access to information, advice and a wide range of support services. These support services are designed to help Carers continue in their caring role for as long as they choose and to reduce the impact the caring role can have on a Carers own health and wellbeing. Support can include: Support from a dedicated Carers support worker specialised in fields such as young Carers support, mental health, dementia and ethnicity for example. A dedicated Carers support worker will get to know you and understand your needs as a Carer. They will also work with you to create a support plan to meet your individual needs. This could include: 1-2-1 or group based support Peer support Support to take a break including access to a volunteer sitting in service where a volunteer is matched with the person you care for to provide you with a short break from your caring role Information, advice and guidance Support to access community, health and wellbeing services Access to activities, training and much more.