Job: Volunteer Coordinator

JOB DESCRIPTION

MAIN RESPONSIBILITIES 

Duties

• Develop and implement effective volunteer recruitment strategies to attract diverse candidates including African Rainbow family’s Siblings.
• Manage the onboarding process for new volunteers
• Supervise and support volunteers during their service, providing guidance and addressing any concerns.
• Organize and facilitate volunteer training sessions to enhance skills and engagement.
• Allocate volunteers to tasks appropriate to their experience, skills and abilities
• Maintain accurate records of volunteer hours, activities, and feedback
• Ensure prompt reimbursement of volunteers’ out of pocket expenses upon production of appropriate receipts
• Conduct public speaking engagements to promote volunteer programs and recruit new participants.
• Foster a positive environment that encourages volunteer retention through recognition and support.
• Be the direct contact for existing and potential volunteers
• Step in, and volunteer at events where volunteers are not available
• Any other responsibilities as commensurate with the post

ALL STAFF

• Contribute to the vision and mission of the African Rainbow Family; working with colleagues in all teams to meet the objectives of the African Rainbow Family.
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the one-to-one process and participate in training agreed with your line manager.
• Ensure the health and safety of all Siblings, colleagues, volunteers and visitors in accordance with the African Rainbow Family policy.
• Promote equality of opportunity and diversity in accordance with the African Rainbow Family policy.

PERSON SPECIFICATION

ESSENTIAL

Qualifications and Essential Skills

• Educated to at least GSSE level (minimum English and Maths A-C)
• Minimum of 2 years’ experience of working in volunteer coordination role.
• Proven experience in volunteer coordination or management or related fields such as social work or community outreach.
• Proven experience in relation to Volunteer Coordination 
• Strong leadership skills with the ability to motivate and manage diverse groups of individuals.
• Excellent public speaking abilities to effectively communicate with partners, potential volunteers and stakeholders.
• Experience in event organisation / coordination experience
• Strong organizational skills with attention to detail, capable of managing multiple tasks simultaneously.
• Ability to work collaboratively within a team while also being self-motivated.
• Accurate administrative and record-keeping skills
• Accurately input and amend the African Rainbow Family volunteers’ data on our internal database in accordance with GDPR.
• Ability to step into volunteering role where no volunteer is available for a particular task
• Ability to collect and manage all volunteering data pertaining to the charity and events participated in.
• Good IT skills, including telephone, computers, databases, email.
• A team player who can work flexibly to meet the volunteering needs of the organisation
• Respond to all partners’ volunteering-related enquiries in a professional and timely manner and distribute same amongst our volunteers

DESIRABLE

• Awareness and understanding of the needs of LGBTIQ+ people seeking asylum.
• Training in volunteering role.
• Ability to communicate in languages other than English.
• Driving Licence.