Job: Homelessness Support Worker

As a Homelessness Support Worker at EGG, you will provide individualised, one-to-one support to people who have experienced homelessness. You’ll help clients navigate the challenges of rebuilding their lives, offering practical assistance, emotional support, and access to opportunities that promote independence and long-term stability.

Engage, Grow, Go Framework

  • Build trusting relationships with clients through consistent, empathetic support.
  • Encourage active participation in their own recovery and development journey.
  • Facilitate access to opportunities that promote personal growth and independence.

Assessments & Planning

  • Conduct safeguarding, risk, needs, and holistic assessments.
  • Develop person-centred support plans tailored to individual goals and circumstances.

Case Management

  • Manage a caseload of clients with complex needs.
  • Maintain accurate records of client details, interactions, case notes, and progress.

Employment Support

  • Assist clients with job searching, CV and cover letter writing, interview preparation, and navigating job sites.
  • Support clients in finding employment and transitioning into the workplace.

Housing Support

  • Provide guidance on housing options and referral pathways to accommodation services.
  • Assist with housing applications and determine eligibility for financial assistance.

Life Skills Development

  • Support clients with budgeting, bill payments, and applications for education, training, or volunteering.
  • Promote independence through practical life skills coaching.

Advocacy & Signposting

  • Advise clients on their rights and entitlements.
  • Liaise with external agencies and signpost to relevant services (e.g., mental health, substance misuse, debt advice).

Community Engagement

  • Maintain relationships with employers and community partners.
  • Conduct outreach activities and promote EGG’s services within the community.

External Agency Liaison

  • Work with local authorities and external agencies to support client applications for benefits, housing, grants, and other entitlements.

Professional Development

  • Reflect on practice, share insights, and contribute to team learning.
  • Stay informed on homelessness-related legislation, policy changes, and best practices.

Key information

To apply for this role:

To apply, please send me the following by email:

  • Your CV
  • A short explanation (in the body of the email) outlining why you believe you would be a food fit for working at EGG

I am particularly interested in learning about your motivation for the role, your relevant experience and what you feel you could bring to the team.

When explaining why you feel you are a good fit, please feel free to review our website to understand more about the work we do.

 EGG Charity – Engage Grow Go

Email to: nick@egg.charity 

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