The start of Joanne's journey
Joanne was referred to the Oldham Social Prescribing team by her GP surgery for support in finding groups and activities that aligned with her interests and could help bring structure to her daily life. She has a diagnosed personality disorder, depression, anxiety, and anger-related difficulties. Although she sees a counsellor regularly, she felt she needed additional support to engage in meaningful activities.
Joanne lives with her 18‑year‑old son, who has Autism. This was her second referral into Social Prescribing, as she had previously struggled to engage with the service.
Finding the right support for Joanne
The Social Prescribing team arranged an initial appointment at a community centre in Shaw. Joanne described her life as full of anxiety and stress, saying she “lived at 100 miles per hour” with no time to relax. When she did try to relax, she often turned to alcohol, which heightened her anger and sometimes led to blackouts—something that caused significant worry for her son. She recognised alcohol as a coping mechanism but also as a risk.
The team explored ways to break tasks into manageable steps to avoid overwhelm. Together, they discussed groups and activities that might support her wellbeing and had a sensitive conversation about the possibility of engaging with Turning Point for additional support.
Joanne immediately felt the impact of being listened to and supported—something she said she had rarely experienced. She knew she wanted to make positive changes but felt unsure how to begin.
A support plan was created:
- Household Support Fund application:
Joanne disclosed financial difficulties due to a reduction in her Universal Credit following holiday pay from a previous job. An application was submitted the same day, and she received a £75 Asda voucher the following day, which she was extremely grateful for. - Arts for Wellbeing referral:
As Joanne enjoyed creative activities, a referral was made to ARC. They contacted her within two weeks and offered her a place on their Arts for Wellbeing course. - Regular follow‑up appointments:
To help reduce her anxiety and build trust, the team agreed to maintain consistent contact.
Despite initial nerves, Joanne attended the art group and loved it, saying she was “wishing the next week away so she could go again.”
After a few weeks, the team identified a cookery class run by Cracking Good Food. Joanne was offered a place and was eager to attend.
A referral was also made to TOG Mind for additional mental health support. She completed an initial assessment and was placed on the waiting list for Guided Self Help.
Where Joanne began to thrive!
By focusing on Joanne’s strengths and interests, the Social Prescribing team were able to connect her with activities she was motivated to attend. This approach helped her build confidence, routine, and a sense of purpose.
- Joanne completed all 10 weeks of the Arts for Wellbeing course and took part in the final showcase.
- She has completed 7 weeks of the cookery sessions and continues to engage positively.
Joanne’s Feedback
“Thank you. I loved it. I’ve also been asked to join another cooking class which is on a Friday after my art class. I’m happy focusing on things that suit me. Thank you – I appreciate it all.”