Oldham Council Support Available

What they can help with:

• Benefits and Universal Credit – checking entitlement, making claims, and disability benefits such as PIP
• Cost of living support – grants, energy, council tax support, and other financial help
• Debt and money problems – budgeting, dealing with creditors, debt repayment options, and financial difficulties
• Housing issues – homelessness, eviction, rent arrears, repairs, and problems with landlords
• Employment and work – workplace disputes, dismissal, redundancy, discrimination, contracts, and pay issues
• Consumer problems – faulty goods, refunds, scams, energy suppliers, and service complaints
• Family matters – relationship breakdown, child arrangements, and related legal issues
• Immigration – understanding immigration rules and how changes may affect you
• Health and social care – NHS complaints, care services, and related rights

• Legal and court matters – explaining options, helping with forms, and in some cases supporting tribunal or court processes

   

Face to Face

Weekly schedule

No appointment needed for drop-in sessions — just turn up. 

Appointment-only sessions must be booked via AdviceLine (0808 2787803)

Monday

• Werneth & Freehold Community Project
  Drop-in 9:30am–12pm, appointments in the afternoon
• Customer Contact Centre
  Drop-in, 10:00am–4:00pm
• Honeywell Centre (Hathershaw)
  Drop-in 9:30am–12pm, appointments in the afternoon
• Lees Library
  Drop-in 9:30am–12pm, appointments in the afternoon

Tuesday

• Customer Contact Centre
  Drop-in, 9:00am–3:00pm
• Limehurst Library
  Appointments only

Wednesday

• Royton Town Hall
  Drop-in, 10:00am–12:30pm
• Neon Oldham
  Drop-in 9:30am–12pm, appointments in the afternoon
• Crompton Library
  Drop-in 9:30am–12pm, appointments in the afternoon
• Customer Contact Centre
  Drop-in, 9:00am–3:00pm

Thursday

• Failsworth Library
  Drop-in 9:30am–12pm, appointments in the afternoon
• Chadderton Library
  Drop-in 9:30am–12pm, appointments in the afternoon
• Customer Contact Centre
  Drop-in, 10:00am–4:00pm

Friday

• Oldham Integrated Care Centre (ICC)
  Benefits advice drop-in, 9:30am–12pm
• Customer Contact Centre
  Drop-in, 10:00am–3:00pm