Job: Energy Advice Worker

About Us

Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.

About the job

We require an experienced Energy Advice Worker to join our Caritas Energy Saving Service to provide energy information, advice and support to households experiencing fuel poverty in deprived communities of Greater Manchester so that they can: 

• Reduce energy consumption by employing energy-saving measures
• Reduce the cost of energy bills through being on the right tariff etc
• Improve mental and physical health and well-being by reducing the effects of fuel poverty 

You will deliver one-to-one advice work information sessions and run advice drop-in surgeries in Caritas’ community services in Hulme, Bury and Collyhurst, as well as continued one-to-one advice support for people in the area. 

The advice work will be delivered face to face, but this will also include telephone/online sessions, some home visits, as well as presentations. To ensure that the service is available to the whole community, you will work with interpreters (spoken language and British sign language). 

The role requires you to have excellent customer service skills and the ability to communicate effectively on a one-to-one basis, as well as in a team. You must be able to work independently and proactively using your own initiative to make appropriate decisions for the most positive outcomes. Additionally, you will have knowledge of advice work, good IT and administration skills. 

There will be an opportunity to secure a Level 3 City and Guild qualification in Energy Awareness, therefore a willingness to secure this will need to be demonstrated. Caritas will fund the training.

This is a fixed term contract until 30 June 2027

The hours are 22.5 per week, to be worked between Monday to Friday, 9am - 5pm

The full time salary for the role is £34,234, actual salary for 22.5 hours is £20,540 per annum.

If this sounds like the next step, you are looking for and you would like to work with an organisation passionate about transforming lives we would love to hear from you! 

Applications will be reviewed as they are received, and we reserve the right to interview / appoint before the closing date. Early applications are therefore strongly encouraged. 

Closing date: Monday, 22 June 2026 at 9am 

Interview: Monday, 29 or Tuesday 30 June 2026 

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. The role requires travel to other Caritas services. A full UK driving licence with the use of a car insured for business purposes would be useful but is not essential. Travel expenses can be claimed. 

For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford (caritassalford.org.uk) – About - Careers 

To apply please download an application form from our website. Complete and upload as part of your application.

If you have any queries or issues when applying, then please email hr@caritassalford.org.uk and our HR department will be happy to help.   

Caritas Diocese of Salford is an equal opportunities employer 

Registered Charity Number: 1125808