Job: Volunteer Administrator

Main purposes of the job

The Volunteer Administrator works closely with Family Support Coordinators across Trafford, Salford and Wigan, and with the Infant Feeding Peer Support Team in Salford, to provide coordinated and consistent support across the volunteer journey. The role supports teams by actively helping to find and recruit suitable volunteers, coordinating volunteer recruitment and awareness‑raising activity, and ensuring robust safe recruitment processes are followed.

As the main point of contact for home‑visiting volunteers, the post holder oversees the journey from initial enquiry through to exit, ensuring volunteers feel supported, informed, and connected. This includes managing onboarding, tracking volunteer status, maintaining engagement, and supporting ongoing development and retention. Working within safeguarding, Quality Assurance, GDPR, and compliance requirements, the role also contributes to continuous improvement by introducing creative approaches and new ideas to strengthen volunteer involvement and support delivery.