Company Description:
SSG provides temporary and supported accommodation and support for males over 18 sleeping rough in Manchester
Job Purpose:
To provide tailored support to individuals experiencing homelessness or housing instability, enabling them to access accommodation and develop the skills needed for independent living.
Essential Skills & Abilities:
Communication: Ability to communicate effectively and sensitively with clients, colleagues, and partner agencies, both verbally and in writing.
Interpersonal Skills: Empathy, active listening, and the ability to build trust and rapport with individuals from diverse backgrounds.
Organisation: Able to manage a caseload, prioritise tasks, and meet deadlines under pressure.
Problem Solving: Ability to think creatively and proactively resolve issues, particularly in crisis situations.
Record Keeping: Competent in maintaining accurate, timely, and confidential records.
IT Skills: Proficient in using Microsoft Office (Word, Outlook, Excel) and case management systems.
Accountability: To work within and comply to SSG Policies & Procedures
Essential Qualifications & Experience:
Education: GCSE English and Maths at grade A–C (or equivalent).
Experience: Previous experience supporting vulnerable people (e.g. homelessness, mental health, substance misuse, etc)
Safeguarding: Understanding of adult and child safeguarding principles and procedures.
Key information
- Employer: SSG Sustainable Living
- Locations: Manchester
- Role Type: Permanent
- Working Hours: Full-Time
- Working Hours Per Week: 35
To apply for this role:
Please Email leahburgess-smith@ssgmcr.uk with your CV, and once assessed an application form will be sent out for compeltion.