Admin Support and Receptionist

To provide reception and admin support within a busy children & families centre.
Duration: Ongoing
When can volunteers volunteer? Weekly

This grid shows when you can volunteer for this organisation. E.G Monday morning.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Tasks the volunteer will be required to do:

Benefits to the Volunteer
• Quality work experience
• A good step into training, education or employment
• Make new friends and meet new people
• Increase skills, knowledge and confidence
• Work within a committed team
• Reference available
• Travel expenses

Estimated hours: 3 – 15 hours per week.

Description of the activities you will experience:
• Meet and greet children, adults and all visitors to the centre.
• Answer the telephone and take messages
• Help set up and tidy meeting rooms
• Prepare and serve refreshments
• Organise resources
• Help to keep the Reception / communal areas tidy and welcoming

Skill and Qualifications Required:

Personal Skills and Qualities required
• To be committed and reliable
• To enjoy working with and helping people
• To be able to listen and talk with people
• To be friendly whilst being professional
• To be patient
• Good IT Skills
• To be willing to attend relevant training To be able to work as part of a team
• To comply with relevant Health and Safety Policies and Procedures including Safeguarding Children.
• To maintain and respect confidentiality at all times
• To adhere to our Covid-19 safety measures and government legislation

Areas of Interest: Children, Community, Community centre, Families, Health and wellbeing, Mental Health, Older people, Social Welfare, Women, Young people
Opportunity suitable for: Indoor, Long term commitment, Older people, People seeking work, People with restricted mobility
What activities will the volunteer do? Administration, Customer Services, IT, Lending a helping hand, Reception
Skills gained in this role: Listening, Organising, Talking to others, Teamwork
Home based opportunity? No
DBS Check Required: Yes
Opportunity Accessibility: Clearly marked accessible parking spaces, Step free access clearly signposted into the building, Automatic opening doors, Accessible toilets

About the host organisation

Hosted by: The Leap Centre
Organisation Profile: Leap provides charitable services for children & families. We have an onsite Pre-School, Family Contact Services, Creche & Early Learning Provision. We have Greenscape which is a grounds maintenance service which provides adult daycare & as a Social Enterprise supports the charitable work of the organisation. We have volunteer opportunities for Reading mentor, Greenscape operatives, To work with children/families and reception/admin.
Charity number: 1099806