We are an Animal Rescue charity based in Oldham. We have a number of charity shops in and around the area and are seeking hard working and customer-focused individuals to join our team. Our shops are based in Shaw, Hollins and Oldham town centre. As a Volunteer Shop Assistant you will play a vital role in assisting customers and ensuring the smooth operation of our shops. Our shops are central to generating the funds necessary to operate our Animal Rescue Centre so your work will be invaluable in contributing to that.
Requirements:
- Excellent communication skills, both verbal and written
- Previous experience in customer service or retail is preferred but not required
- Strong attention to detail and ability to multitask effectively
- Ability to work well in a team environment
- Well presented and friendly
If you would like to give your time to a great local charity and have a passion for providing exceptional service, we would love to hear from you!!
Start date: 2nd May 2024
When can volunteers volunteer? Weekly, Fortnightly
Availability:
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Tasks the volunteer will be required to do: Key Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Receive donations from the general public
- Sort through donations and assess their suitability for sale
- Clean and steam items, making sure that they are in the best condition for sale
- Price items and stock shelves ensuring products are properly displayed
- Assist customers with their purchases and process transactions accurately
- Maintain cleanliness and organisation of the shop floor including brushing & mopping
- Work together as a team to provide excellent customer service for our customers
Training: A full training and induction program will be undertaken by each volunteer. This will be provided by an experienced member of our team alongside a Trustee.
Areas of Interest: Animals, Customer Services, Retail
What activities will the volunteer do? Customer Services, Fashion, Providing advice, Social media
DBS Check Required: No
About the host organisation
Hosted by: Pennine Pen Animal Rescue CIO
Organisation Profile: Our current Rescue Centre Manager Michael Waugh established Pennine Pen Animal Rescue in 2001 where he operated from a small terrace dwelling in Hathershaw rescuing dogs and cats. Initially there was only space to house a small number of animals and the front of the property became a charity shop.
By 2009, Pennine Pen Animal Rescue had outgrown the terrace dwelling and took the bold step of purchasing its own property on Honeywell Lane, Oldham. It was from this location that the Rescue Centre was formally established and where it still operates from to this day.
The organisation has gone from strength to strength over the years and we are exceptionally proud of everything we have achieved.
The Rescue premises have gradually been modernised to ensure that the animals benefit from the best facilities possible while they are in our care. The Charity also operates a number of shops in different locations across Oldham and the funds raised from the sale of donated items are our lifeline to keeping the Rescue Centre operational.
Pennine Pen Animal Rescue is registered as a Charitable Incorporated Organisation, protecting the interests of the organisation for future years. However, none of this would ever have been possible without the dedication and commitment of our staff and volunteers and the fantastic support and generosity of our funders and the general public.
Charity number: 1170490
