Customer Service

To assist and render highest standard service in customer servicing.
Duration: Ongoing
When can volunteers volunteer? Weekly, Fortnightly, Monthly

This grid shows when you can volunteer for this organisation. E.G Monday morning.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Tasks the volunteer will be required to do:

To assist and provide friendly, high quality services to customers.
To assist in the day to day running of the shop.
To assist with processing stock, sort donations, work on till, replenishing stock.
To assist in putting eye-catching displays on the window.
Keep the shop tidy, clean and well organised.
Interact with people that come into the hub.

Requirements: Relevant qualification or training, Own vehicle required, Driving license
Skill and Qualifications Required:

Team working and people skills.
Enthusiasm and dedication to work for a charitable cause.
Communication skills.

Areas of Interest: Community, Craft, Customer Services, Families, Marketing, Refugees, Retail, Women, Young people
Opportunity suitable for: 16-17 year olds, People seeking work, University students
What activities will the volunteer do? Befriending, Customer Services, Fashion, Lending a helping hand, Marketing
Skills gained in this role: Creativity, Listening, Organising, Talking to others, Teamwork
Home based opportunity? Yes
DBS Check Required: Yes
Opportunity Accessibility: Automatic opening doors, Lift to other floors / step free access throughout the building, Accessible toilets

About the host organisation

Hosted by: Caring and Sharing Rochdale
Organisation Profile: Our objective is to support and empower the Black and Minority Ethnicity (BAME), Asylum Seekers and the deprived. We train and render services for community integration. To make a positive difference in our community. Empowering the youths. We provide and showcase the arts and culture of the power in the community. We signpost and support women fleeing domestic violence. We offer befriending and culturally appropriates services to women and families that are isolated or going through hard times. Food shopping and delivery for those that are shielding. We offer phone calling / chatting to those who are isolated in order to reduce the effects and pressure of mental health and depression. We also run a charity shop for people of all ages.
Charity number: 1185733