The Pad Café Assistant

Are you looking to use or gain customer service skills, confidence and meet new people, in a friendly and exciting environment? This could be for you! We have a Café in The Pad in Stalybridge, who welcomes lots of customers each day. We will provide training and ongoing support throughout your journey with us to make sure you are happy in your volunteer role.
Duration: Ongoing
When can volunteers volunteer? Weekly
Availability:

This grid shows when you can volunteer for this organisation. E.G Monday morning.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Morning
Afternoon
Evening
Tasks the volunteer will be required to do:

• Providing a pleasant and friendly service to customers
• Being an active member within a team of staff and volunteers, showing empathy and support and good communication skills
• Preparing and cooking (e.g. sandwiches, breakfasts, jacket potatoes, salads, toasted items)
• Making and serving hot and cold drinks
• Taking orders, using a cash register, card machine and end of day cashing up
• Serving food and drinks to customers tables.
• Washing dishes, load and unload the dishwasher, clearing and clearing tables
• Placing orders and shopping for food as and when needed
• Cleaning and tidying of kitchen and café area
• Maintaining and adhering to all Willow Wood Hospice policies and guidelines which include confidentiality, food hygiene standards, and health and safety and complete records
• To undertake relevant training when necessary
• Various hours and work patterns available.

Skill and Qualifications Required:

Friendly and helpful.

Areas of Interest: Community, Hospices, Older people
Opportunity suitable for: Indoor, Long term commitment, Older people, People seeking work
What activities will the volunteer do? Customer Services, Lending a helping hand, Retail
Skills gained in this role: Cleaning and tidying, Listening, Organising, Teamwork
Home based opportunity? No
DBS Check Required: No
Opportunity Accessibility: Clearly marked accessible parking spaces, Step free access clearly signposted into the building, Lift to other floors / step free access throughout the building

About the host organisation

Hosted by: Willow Wood Hospice
Organisation Profile: Willow Wood Hospice is an adult Hospice providing specialist palliative care for patients with life limiting illness, both cancer and non-cancer diagnosis. We provide care, free of charge, and patients, families and their carers are at the centre of everything we do. Our mission is to continue to provide, free of charge, the highest quality supportive and end of life care to patients with life limiting illness, along with love, care and support to the families and carers during illness and continuing bereavement. Our Values: Love and care for patients, families and carers. Respect For People in life, and at the end of life. Integrity being open and honest. Collaboration By people working together. Development By sharing knowledge and skills, for the benefit of all.
Charity number: 1029318