Child and family Contact Volunteer

To assist in running of a Child contact centre. Vacancies at Rochdale and Oldham
Duration: Ongoing
When can volunteers volunteer? Fortnightly

This grid shows when you can volunteer for this organisation. E.G Monday morning.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Tasks the volunteer will be required to do:

• Put out play equipment
• Prepare reception desk
• Prepare refreshment service area
• Prepare any paperwork for pre visits
2. As part of a team, undertake key tasks during contact sessions:
• Staff reception desk - record date and time of arrival and departure, statistic forms, Health and Safety forms, staff on duty and headcount forms, conduct resident parent and non- resident parent pre visits.
• Staff refreshment area
• Be aware of, and adhere to, the practices and policies adopted by the centre including safeguarding and data protection
• Be alert and vigilant regarding the behaviour of all persons in the centre during contact sessions
• Alert manager/ team leader to problems occurring at handover times and during contact session
• Facilitate handover of children between resident and contact parents if necessary
• Work with contact parent and child if contact is faltering due to either lack of familiarity between adult and child or knowledge of play methods
• Answer calls on centre mobile on a Saturday, and report if needed

Skill and Qualifications Required:


Areas of Interest: Children, Community, Families, Health and wellbeing, Young people
Opportunity suitable for: Employee Volunteers, Long term commitment, Older people, People seeking work, 18 and over
What activities will the volunteer do? Administration, Lending a helping hand, Mentoring, Providing advice, Reception
Skills gained in this role: Cleaning and tidying, Listening, Organising, Talking to others, Teamwork
Home based opportunity? No
DBS Check Required: Yes
Opportunity Accessibility: Clearly marked accessible parking spaces, Step free access clearly signposted into the building, Accessible toilets

About the host organisation

Hosted by: Child and Family Connect (Rochdale)
Organisation Profile: Child and Family Connect operate 5 child contact centres 2 of which are in Rochdale and Oldham. The centres provide a safe environment for children from separated families to spend time with parents they no longer reside with. Our volunteers help to support this contact. The centres are open either Saturday mornings or afternoons for 2 hours.
Charity number: 1099371