Crisis Intervention Volunteer
This grid shows when you can volunteer for this organisation. E.G Monday morning.
Interview clients in order to allow clients to explain their problems and empower them to set their own priorities.
Research and explore options and implications so that clients can make informed decisions
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning
Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation
Ability to interview clients using sensitive listening and questioning skills to get to the root of issues and empower clients, whilst maintaining structure and control of meetings.
Effective oral and written communication skills
Ability to work with a wide variety of people and as part of a team.
Ability to use IT in the provision of advice, record keeping and document production
Ability to research, analyse and interpret complex information
Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively