Domestic Incident Volunteer – TELEPHONIST- TAMESIDE

STRIVE is a Greater Manchester initiative designed to reduce police call-outs and support families where they may be domestic disruption. STRIVE volunteers visit the homes of these families and support them, offering early intervention and signposting them to relevant services within the community that may be able to help. TLC: Talk, Listen, Change is Manchester’s own relationships charity and is the provider of this award-winning service throughout Greater Manchester
Duration: Ongoing
When can volunteers volunteer? Weekly, Fortnightly, Monthly

This grid shows when you can volunteer for this organisation. E.G Monday morning.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Tasks the volunteer will be required to do:

A volunteer Telephonist will contact the homes of families who have previously been visited by the police, due to a low-level domestic incident. We consider this role to be all about empowering people. Main duties include:

• A phone call to the home with the intention of understanding the source of conflict
• Arranging an appointment for Domestic Incident Volunteers to visit the client/s
• Or supporting families and sign posting them to relevant support services and agencies via the telephone
• To report back to the STRIVE Volunteer Coordinator after the telephone call.

Skill and Qualifications Required:

Over 21 years old only.
Within this role you will gain ‘hands on’ experience from the beginning and be supported with a specifically designed and robust volunteer structure, high quality training and the opportunity to progress, work closely with and be mentored by our STRIVE Team.

Areas of Interest: Crisis Support, Domestic violence, Families, Mental Health, Social care
Opportunity suitable for: Long term commitment
What activities will the volunteer do? Befriending, Mentoring
Skills gained in this role: Listening, Organising, Teamwork
Home based opportunity? No
DBS Check Required: Yes
Opportunity Accessibility: Accessible toilets

About the host organisation

Hosted by: Talk Listen Change (TLC) (Jigsaw Homes Group Ltd)
Organisation Profile: We are one of the largest housing groups in England with more than 34,000 homes across the North West and East Midlands and by combining the strengths of two successful housing groups New Charter Group and Adactus Housing Group, Jigsaw Group creates new and exciting opportunities for tenants and customers. Our members build, renovate and manage low-cost housing for rent and sale. We work to help regenerate neighbourhoods and increase life opportunities for disadvantaged individuals and communities.