Information and Advice (I&A) Volunteer

Volunteering can mean something different to everyone, for some it's the chance to give something back to the community, make a difference to peoples lives, learn new skills, to be around like minded people or just a fun thing to do with your spare time. At Age UK Tameside we believe volunteering gives our work added value, as it means we can support more older people in need of our service.
Duration: Ongoing
When can volunteers volunteer? Weekly
Availability:

This grid shows when you can volunteer for this organisation. E.G Monday morning.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Morning
Afternoon
Evening
Tasks the volunteer will be required to do:

The I&A service delivers welfare benefits, disability benefits, carer’s allowance, blue badge advice and helps clients to complete claim forms, as well providing information on affordable energy, consumer rights and other general issues. As a volunteer, you will assist I & A advisors by:

Completing a range of clients benefit claim forms with full training and support provided.
We are keen to recruit volunteers with community language skills to help support clients from Black, Asian, Minority Ethnic and Refugee (BAMER) communities.

Skill and Qualifications Required:

Good overall reading and writing skills
Good communications skills
Form filling with attention to detail
Well organised
Some computer skills to be able to access a client database

Areas of Interest: Disability, Housing, IT, Older people, Social Welfare
Opportunity suitable for: From your office, Long term commitment, Older people, People seeking work, People with restricted mobility, University students
What activities will the volunteer do? Administration, IT, Providing advice
Skills gained in this role: IT, Listening, Organising, Talking to others, Teamwork
Home based opportunity? No
DBS Check Required: Yes
Opportunity Accessibility: Clearly marked accessible parking spaces, Step free access clearly signposted into the building, Automatic opening doors, Lift to other floors / step free access throughout the building, Accessible toilets

About the host organisation

Hosted by: Age UK Tameside
Organisation Profile: Age UK Tameside is a local, independent charity, with more than 40 years' experience of supporting older people across Tameside and Glossop. We have an excellent track record of providing high-quality services that meet the changing needs of our growing, ageing population. We are here to help local older people remain safe, secure, active and independent. We offer a range of services to help people enjoy later life, including day support, information and advice, our Best Foot Forward falls prevention programme, community support, and support for anyone affected by dementia. We rely on the generosity of our community through volunteering, regular donations and support for our fundraising initiatives.
Charity number: 1142364