In this issue:
If you have feedback about these topics, or any recent experiences about health or care services you think we should know about, give Healthwatch Tameside a call on 0161 667 2526. Or email info@healthwatchtameside.co.uk
If you want to give us your feedback via one of our surveys, please go to www.healthwatchtameside.co.uk/share-your-views
Thank you.
Annual reports
Each year we publish our annual report on 30 June. This highlights what we have done during the past year, the projects we have carried out and what we have achieved. This year, we have also looked back at the first 10 years of Healthwatch Tameside.
You can read our report at www.healthwatchtameside.co.uk/report/2023-06-30/our-annual-report-202223
The 10 local Healthwatch in Greater Manchester work together on some projects, and a separate report has been published highighting the joint work. This can be read at www.healthwatchtameside.co.uk/report/2023-06-30/healthwatch-greater-manchester-annual-report-202223
Changes to primary care NHS Complaints process
From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing. Primary care services are GPs, dentists, opticians or pharmacy services. There is no change to the process if you want to complain directly to the provider of the service.
After 1 July, if you want to make a complaint about primary care services to the commissioner you will now contact Greater Manchester Integrated Care Board (ICB) instead of NHS England. More information is available on our website at www.healthwatchtameside.co.uk/news/2023-06-30/how-you-make-complaint-about-primary-care-services-changing
Additional information can also be found on the following website, under the ‘Local area feedback and complaints’ section:
Carers Strategy survey
Tameside Council want to know what is important to unpaid carers who live in Tameside.
The Tameside Carer’s survey aims to capture the experiences of unpaid carers, how they can be best supported and where services can improve. This survey will ensure that the voices of residents who look after someone one are heard and their views and opinions are acknowledged.
The survey only takes around 5-10 minutes to complete and asks for feedback on the proposed key themes of the Carers strategy. All responses to the survey will inform a three year strategy to ensure unpaid carers are supported and recognised for their hard work and contributions.
You can take part in the survey at www.surveymonkey.co.uk/r/RSYFFSV . The survey will close on 23 July 2023.
Health Research Festival
A Health Research Festival for all the family will give people the chance to learn about, and get involved in, health and care research in Greater Manchester. Everyone is welcome at the free-to-attend NHS event which will take place outside the Town Hall at Market Place, Ashton-under-Lyne, OL6 6DL, on Saturday 8 July 2023.
The drop-in event will be open between 11am and 2pm, with fun, games and exhibitions running throughout the day. The event is suitable for all ages.
The festival is being organised by Clinical Research Network Greater Manchester, part of the NHS organisation the National Institute for Health and Care Research (NIHR). It's in collaboration with Tameside and Glossop Integrated Care NHS Foundation Trust.
For more information see https://local.nihr.ac.uk/events/health-research-festival-in-greater-manchester/33776
Good to Know groups
Independent Age have free telephone information groups that are open to people over 65 years of age. The ‘Good to Know’ telephone groups invite a different guest speaker each week to discuss issues that matter to older people.
These one-off events offer social and learning opportunities to people who may not be online, or who may struggle to get out and about into their communities. They also connect older people with their peers and partner organisations, to hear and talk about issues that matter to them.
Think of these groups like a cup of tea and a chat at a community centre, but over the phone in the comfort of your living room. The current programme of regular Good to Know Groups is now open for new people to join.
For more information, see www.independentage.org/get-support/telephone-groups/good-to-know-groups
Healthwatch is the new independent consumer champion created to gather and represent the views of the public. Healthwatch will play a role at both national and local level and will make sure that the views of the public and people who use services are taken into account. This email has been sent by Healthwatch Tameside, part of the Action Together family. Registered office 131 Katherine Street, Ashton-under-Lyne. This email and any attachments are believed to be free from viruses but it is your responsibility to carry out all necessary virus checks and Action Together accepts no liability in connection herewith. If received in error Action Together can be contacted by phone on 0044 (0)161 339 4985 or via email info@healthwatchtameside.co.uk Please don't print this email unless you really need to. | |||
