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In this issue:
Healthwatch Tameside still open In line with Government guidance, the Healthwatch Tameside office (based in the Volunteer Centre, Ashton) is closed to the public. Staff are currently working from home, and still have access to phones and emails. We all work part-time, so please bear with us, if you do not receive an immediate response. If you have a story to tell about your experiences during these difficult COVID-19 times, or want help from our information/signposting service, please get in touch. Please contact us on 0161 667 2526 or email info@healthwatchtameside.co.uk
COVID-19 (coronavirus) guidance
The guidance is changing daily at the moment. Here are some trusted websites you can look at, to get up-to-date information: Government website - www.gov.uk/coronavirus Tameside Council website - www.tameside.gov.uk/coronavirus If you have further queries, the number to ring is 0161 342 8355. NHS website - www.nhs.uk/conditions/coronavirus-covid-19/ Tameside Hospital - www.tamesidehospital.nhs.uk/ You can check if you have symptoms using NHS 111 online - 111.nhs.uk/covid-19
Local resources Here is some information you may find useful. Citizens Advice Bureau Tameside (CAB) - New clients can access CAB via the Adviceline on 0300 330 9076, Monday - Friday 9am - 5pm, contact the email advice service on: advice@tamesidecab.org.uk or access webchat through https://www.citizensadvice.org.uk/. These services can provide the same level of advice as the face to face services so you don’t need to see someone to get advice. Ongoing advice work on existing cases will continue, and for existing cases you can continue to contact CAB on the contact details given to you when your case was opened, or via telephone and email as above. Tameside Council parent resources - www.tameside.gov.uk/coronavirus/parentresources Mental health support - www.tamesideandglossopccg.org/mentalhealthsupport Volunteering - see the Action Together website. This includes providing help during the COVID-19 coronavirus outbreak. www.actiontogether.org.uk/covid-19 Community support - many local communities are setting up support for the vulnerable and isolated, to help deliver food and collect medicines, etc. Please watch out for scammers though, in person and online. Healthwatch Tameside website - www.healthwatchtameside.co.uk/content/information-resources and www.healthwatchtameside.co.uk/some-useful-resources Carers - The service is currently working differently and whilst walk-in access is unavailable, carers can access support by calling 0161 342 3344, emailing carerscentre@tameside.gov.uk or by visiting www.tameside.gov.uk/carerscentre Be Well Service - the Quit Smoking service is changing in line with government guidance. Details can be found at www.tamesideandglossopccg.org/news/tameside’s-quit-smoking-service-is-changing
Other resources
Public Health England Every Mind Matters - www.nhs.uk/oneyou/every-mind-matters/ Government hardship fund - www.gov.uk/government/news/government-confirms-500-million-hardship-fund-will-provide-council-tax-relief-for-vulnerable-households Government advice for households with possible infection - www.gov.uk/government/publications/covid-19-stay-at-home-guidancewww.gov.uk/government/publications/covid-19-stay-at-home-guidance Healthwatch England advice - www.healthwatch.co.uk/advice-and-information/2020-03-24/information-coronavirus DWP advice - www.gov.uk/government/news/face-to-face-health-assessments-for-benefits-suspended-amid-coronavirus-outbreak
Care Quality Commission
The Care Quality Commission are having to make some changes to how they work. Here are the details: www.cqc.org.uk/news/providers/coronavirus-covid-19-information
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