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 In this issue:

  • Healthwatch Tameside social care surveys
  • Healthwatch Tameside board member recruitment
  • Making a difference
  • Alternatives to Urgent Care
  • Partnership Engagement Network
  • Winter homelessness
  • Engagement across Greater Manchester
  • Care Quality Commission reports

 

Healthwatch Tameside social care surveys

    Are you a carer?
    Do you, or a family member, receive care to help you live at home?
    Do you, or a family member, live in a residential care home or nursing home?

If you have answered ‘yes’ to any of these questions, we would love to hear from you.

  • We want to find out what is working in the health and care system for these groups of people, and what isn’t.
  • Can you think of any improvements that could be made?

Copies of the surveys are available on our website at www.healthwatchtameside.co.uk/social-care-survey
or you can ring 0161 667 2526 for a paper copy to be posted to you with a FREEPOST envelope for return.

 

 
Healthwatch Tameside board member recruitment

We are looking for new board members.
Could you represent your community in Tameside?

The Healthwatch Tameside board is the group of people who help to make sure that Healthwatch Tameside is run properly. The board is also responsible for making sure we are representative of local people and our work is based on the feedback and views of local people.

Do you need any special knowledge?  
No. All new board members complete an induction programme, which helps them to understand what Healthwatch Tameside is expected to do and what their role on the board is. You just need to be passionate about wanting good quality health and care services for people in Tameside.
We try to get a balance of people who know the health and care system and people who understand our local communities.

What would you be expected to do?

  • Take part in board meetings, once every two or three months.
  • Read any papers before the meetings and ask for more information if you need it.
  • Take part in board training and development activities.
  • Act as an ambassador for Healthwatch Tameside. Always act in the best interests of Healthwatch.

The role is voluntary, however reasonable expenses will be reimbursed in line with good practice in the community and voluntary sector.

How to apply
There is an information pack available, which includes an ‘Expression of Interest’ form. This must be completed and returned by 10 January 2020.
If you would like to find out more, please give us a call on 0161 667 2526, or email: info@healthwatchtameside.co.uk

 

Making a difference

Here is a summary of a story we were told during an outreach session in the community in September 2019.

“Self check-in stands at Hartshead outpatients very difficult to see for a partially sighted person. Young man couldn’t operate screen and also said the position of the stands made him nearly walk into them.”

Here is a summary of the response from Tameside Hospital in October 2019.

“The Kiosks do now have the option to select a work flow that enables Hi-Vis colours. This gives a yellow background behind a bolder wording. [We] are also looking at increasing signage for patients to help direct them to the check-in desks.”

Do you have a story to tell us?

We love to hear about good news stories, and also any suggestions you have to improve a health or care service.

You can:

 

Alternatives to Urgent Care

If you're not feeling well, are you aware of all the options available to you?

A leaflet has been produced by Tameside and Glossop Clinical Commissioning Group and Tameside and Glossop Integrated Care NHS Foundation Trust. Think leaflet

Partnership Engagement Network

Last month participants came together at the Partnership Engagement Conference to discuss how to encourage people to be More People, More Active, More Often; Improving Access to Cycling & Walking – Mayor’s Challenge Fund; Health Inequalities; Patient Experience and Service User Engagement; Volunteer Strategy; Co-operative Councils; SAMMIE Campaign (Fire & Rescue Service) and; Active Parks. A full feedback report for the conference is now available – the report can be found here.

Winter homelessness

Here are links to services available for rough sleepers and access to "A bed for a night":

Tameside Council website - www.tameside.gov.uk/SafetyandHygiene/Rough-Sleeping#bed

Greater Manchester support - streetsupport.net/greater-manchester/information/

Engagement across Greater Manchester

Doing buses differently – Consultation on a Proposed Franchising Scheme for Greater Manchester.

Do you need to use buses to get to health or care appointments? Or they may be the only way you can get to social groups?

Greater Manchester Combined Authority (GMCA) is proposing a bus franchising scheme for the whole of Greater Manchester. and want to hear your views as part of their public consultation. It doesn’t matter if you’re a regular bus passenger or rarely use the buses, everyone’s views are important and will inform a future decision on how your buses are run.

Have your say at www.gmconsult.org

If you need to respond in a different way, or require the consultation materials in a different format, please contact gmbusconsultation@greatermanchester-ca.gov.uk or call 0161 244 1100 to discuss your requirements. The consultation runs until 23:59 on Wednesday 8 January 2020. 

 

 

 
 
Care Quality Commission reports
 
These reports have been issued by the Care Quality Commission since our last ebulletin. Clicking on the links will take you to the relevant CQC website page.
 
The Vicarage Residential Care Home - www.cqc.org.uk/location/1-119117750
Auden House Residential Home - www.cqc.org.uk/location/1-469531540
Clarkson House Residential Care Home - www.cqc.org.uk/location/1-119133747
Able Care and Support Services Ltd - www.cqc.org.uk/location/1-719480425
Kings Park Nursing Home - www.cqc.org.uk/location/1-320350902
Firbank House - www.cqc.org.uk/location/1-132017782

Hatton Grange - www.cqc.org.uk/location/1-3705294224

Dr Samir Sadik (Waterloo Medical Centre) - www.cqc.org.uk/location/1-496010176

Medlock Vale Medical Practice - www.cqc.org.uk/location/1-542636285

 
 
 

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Healthwatch Tameside

131 Katherine Street, Ashton-under-Lyne, OL6 7AW
Part of the Action Together family

t: 0161 667 2526
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