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Latest CQC Reports
Care Quality Commission CQC are the independent regulator of health and adult social care in England.
They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve. Whenever a report of an inspection is published, Healthwatch Tameside receive an email listing those in our area.
We will put these into an ebulletin with links to the full reports.
The most recent reports have been published regarding inspections at:
•Sandon House, Market Street, Mossley, Lancashire, OL5 0JG - Accommodation for persons who require nursing or personal care, Dementia, Caring for adults over 65yrs http://www.cqc.org.uk/location/1-123208525
•Go To Doc Healthcare Head Office The Forum, 2 Tameside Business Park, Windmill Lane, Denton, M34 3QS - Doctors/GPs, Mobile doctors, Urgent care centres, Specialisms/services Diagnostic and screening procedures, Services for everyone, Transport services, triage and medical advice provided remotely, Treatment of disease, disorder or injury http://www.cqc.org.uk/location/1-373841545
•Staley House Care Home Huddersfield Road, Stalybridge, Cheshire, SK15 2PT Accommodation for persons who require nursing or personal care, Dementia, eating disorders, Mental health conditions, Physical disabilities, Sensory impairments, Caring for adults over 65 yrs http://www.cqc.org.uk/location/1-121790658
•Sunnyside Sunnyside Rd, Droylsden, M43 7QE Accommodation for persons who require nursing or personal care, Caring for adults over 65 yrs http://www.cqc.org.uk/location/1-123208540
•Penny Meadow Dental Practice 53, Penny Meadow, Ashton-under-Lyne OL6 6HE Diagnostic and screening procedures, Services for everyone, Surgical procedures, Treatment of disease, disorder or injury http://www.cqc.org.uk/location/1-1130610651 |
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The Accessible Information Standard - What you can expect from services
It’s now been a year since the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand, regardless of their circumstances. Here's a reminder of what you should expect.
The standard aims to make sure that people who have a disability, impairment or sensory loss are communicated with in a way that meets their needs. Organisations are required to provide alternative formats where required, such as braille, large print, and easy read. They must also support people to communicate, for example by arranging a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate.
So if you’re speaking to a dentist, doctor, care home manager or any other provider of health and social care, here’s what you can expect:
1.You should be asked if you have any communication needs, and asked how these needs can be met.
2.Your needs should be recorded in a clear and set way.
3.Your file or notes should highlight these communication needs so people are aware and know how to meet them.
4.Information about your communication needs should be shared with other providers of NHS and adult social care, when they have consent or permission to do so.
5.Information should be delivered to you in a way you can access and understand, with the option for communication support if needed.
Find out more about the Accessible Information Standard.
Are your communications needs being met?
If you are having problems accessing information that is easy to understand, or you’re not getting the communication support you need, contact us here at Healthwatch Tameside
Tel: 0161 667 2526
Email: info@healthwatchtameside.co.uk |
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Autistic people will receive better care if GP's develop a national register , says NICE
NICE is calling on GPs to develop a national autism register to ensure autistic people receive the tailored care they need.
The register will mean patients on the autistic spectrum will be easily identifiable to healthcare professionals working within the GP surgery.
This will help the staff to adapt their approach to suit their patient’s needs – for example, nurses can ensure children on the autistic spectrum are called for vaccinations at the beginning of surgeries when the waiting rooms are quieter and could turn down lights for those with sensory problems.
A Westminster Autism Commission report said this work by NICE would end the statistical ‘invisibility’ of autism within the healthcare system.
Emily Christou, national strategy coordinator, Westminster commission on autism said: “One of the most compelling strands of evidence found in our recent healthcare inquiry, was the critical need for an indicator for autism. Without this, GP surgeries cannot be expected to make reasonable adjustments for patients with autism and as such patients will continue to feel that their healthcare needs are going unmet. We warmly welcome this most important NICE indicator.”
The term ‘autistic spectrum disorder’ includes both mild and severe forms of the condition. Differing levels in cognitive ability, sensory problems and the presence of learning disabilities can make diagnosis difficult and may lead to people being overlooked by healthcare, education and social care professionals.
There are around 700,000 autistic people in the UK. Seventy per cent of autistic adults say they do not get enough social service support and one in three will experience a mental health problem.
Dr Andrew Black, GP Mortimer Medical Practice and deputy chair of the NICE indicator advisory committee said: “GPs play a vital role in helping vulnerable people to get the correct diagnosis and the support they need. This new NICE indicator will help them to achieve that.
“The Westminster Autism Commission report found the majority of people diagnosed with autism felt a register would be beneficial to them. However, we know some people may feel being on a register means a label will be placed upon them, and this makes them uncomfortable.
The new NICE indicator says patient registry details will be kept anonymous outside of the GP surgery. This is so the data can be used to generate a national picture of the care people with autism receive.
“It is important that we reassure that their medical notes are confidential and any national data will be anonymised”, added Dr Black.
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Health App of the week - Chill Panda
*Please note that Healthwatch Tameside does not endorse the applications mentioned in this eBulletin. We simply provide information to allow you to make an informed decision whether it would be an application which may be beneficial.*
Developers Description:
Family friendly relaxation, breathing exercise and activity app.
Chill Panda is a new type of app that allows children and adults to start to understand how their bodies respond to different feelings. To start learning about this you can use the app to take your heart rate, use a simple scale to rate your feelings, and then do some play based activities demonstrated to you by a panda avatar. It aims to enhance self-regulation of emotions by introducing ideas and skills that could help children and families understand the relationship between their feelings, body sensations and different activities.
How does it work?
Increased heart rate and feeling stressed are closely related. By reflecting on your actions and the effect they have on your heart rate you can begin to learn what helps you feel better.
The heart rate monitor app detects your pulse by using the camera on your phone or tablet. As your heart beats, the volume of the blood flowing through your finger tip changes. Chill Panda uses the camera on your mobile phone to capture your heart beats.
Instruction:
a) Follow Panda as he shows you how to put your finger on the camera of your phone
b) The light (the flash or torch) on your phone will come on, it is this light that allows us to measure your heart rate. You don't need to cover the light with you finger just the camera.
c) Wait and Panda will take your heart rate.
*This is not a medical device. Heart rates are shown only for guidance. This app does not replace treatment, if you are concerned about anxiety or depression please see your General Practitioner (GP) or a medical professional.
Download here:
https://itunes.apple.com/gb/app/chill-panda-calm-your-mind/id1184256407?mt=8
https://play.google.com/store/apps/details?id=com.onteca.panda&hl=en_GB
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@HealthwatchTame
If you are a user of Twitter than please be sure to find us online and follow us for the latest news and information regarding health and social care services throughout Tameside.
We want to hear your experiences with health and social care services so make sure to get in touch! |
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Healthwatch is the new independent consumer champion created to gather and represent the views of the public. Healthwatch will play a role at both national and local level and will make sure that the views of the public and people who use services are taken into account.
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